Zoho Analytics: How do I Change the Column Data Type from Plain Text to Multi Line Text?
Due to how extendedReach connects with Zoho, there are times when the Data Type for the columns must be changed from their default of "Plain Text" to "Multi Line Text". If you are having problems with your Zoho sync not completing or specific fields not showing all the data, follow the steps in this article.
1. Go to the Data Table and click “Edit Design” (For this example, we are using the Cases table)
4. Click “Multi Line Text”
5. Once the Data Type reflects “Multi Line Text”, click “Save & Close”