extendedReach General Case Management (GCM) Help
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Activities and Reports

  • Are the External Signatures a HIPAA Violation?
  • Electronic signatures are not added when approved
  • External Signature Collection setting not available
  • How can I recover changes to a document that did not save or a file that I accidentally deleted?
  • How do I delete a note?
  • How to Mass Reassign Cases?
  • Is there a maximum number of file attachments per activity or report?
  • What is the Maximum File Size?
  • Why are my external signatures not appearing in the document?
  • Why can't a new Activity or Report be created while the old one is awaiting approval?
  • Why can't I edit or add an activity or report?
  • Why do tasks keep showing up on my task list for discharged cases
  • Why is a worker missing from the Workspace list or "Performed By:" field?

Categories

  • Accessing System
  • Activities and Reports
  • Appointments and Calendars
  • Billing
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  • System Configuration
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